For Ages 21+

tk1991 Responsible Gaming

Betting and casino gaming are a form of entertainment — keeping every aspect of your life healthy and normal comes first. tk1991 wants you to know your limits and play with a clear head.

21+ For adults only
Why This Matters

Healthy Boundaries in Gaming

Online betting and casino gaming carry an inherent risk — a moment of carelessness can turn a hobby into a habit, and from there financial and mental problems can follow. tk1991 believes every player should stay aware of their own situation and seek help when needed.

Remember, wins and losses both come with the game. Only play with money you can afford to lose without it affecting your daily life. Reading our Terms and Conditions will give you detailed information on betting limits and account management.

tk1991 enforces a strict age limit for players in Bangladesh. The minimum age to participate in casino games, slots, live games, and sports betting is 21. Every parent or guardian should remain vigilant to ensure that no minor has access to this account.

Our Privacy Policy explains how we keep your information secure and confirm identity through account verification. This process also works in part to prevent minors from registering.

Keep Yourself in Control

Self-Control Tools

tk1991 offers several practical tools to help you set and stick to your gaming limits.

Deposit Limit

Daily Deposit Limit

Set a maximum amount you can deposit each day. Once the limit is set, it takes effect immediately.

Session Time

Session Time Limit

Decide in advance how long you will play in one sitting. When the time is up, you will receive an automatic notification.

Self-Exclusion

Temporary Break

Take a break from your account for 1 day, 1 week, or 1 month. Logging in will not be possible during the break.

Loss Limit

Weekly Loss Limit

Set in advance the maximum amount you can lose in a week. Once that amount is reached, no further bets can be placed.

Permanent Closure

Permanent Self-Exclusion

You can permanently close your account if you wish. Once permanently closed, re-registration is not possible.

Reality Check

Reality Check Notification

A pop-up notification will appear at set intervals — showing a summary of how long you have been playing and how much you have transacted.

To activate or change any of these features, contact our 24/7 live chat support directly. Assistance is available in Bengali. For answers to more general questions, visit our FAQ section.

Warning Signs

When to Be Careful

If you notice one or more of the following signs in yourself, it may be an early signal of a problem. Assess yourself honestly and seek help if needed.

  • Your bet amounts are gradually increasing — the same amount of money no longer gives you the same level of enjoyment as before.
  • You are placing larger bets to recover losses — what many people call "loss chasing".
  • Thoughts about gaming are stopping you from sleeping, working, or spending time with family.
  • You are taking loans or dipping into savings to fund your gaming.
  • You are hiding your betting habit from family or friends.
  • You keep trying to stop but fail repeatedly, or feel anxious at the thought of stopping.
  • You are playing only to escape a low mood or stress — gaming has become a way to avoid your problems.
Get Support

Sources of Help

You are not alone. Asking for help takes courage. Effective support is available through each of the options below.

24/7 Live Chat

tk1991's live chat service is available seven days a week, twenty-four hours a day. Chat in Bengali and submit a request for self-exclusion or account closure.

Email Support

Support is also available by email alongside live chat. When you write in, our team will reply in Bengali as quickly as possible.

Family and Friends

Talk to people you trust. Family and close friends can often sense the situation before anyone outside does.

Professional Counselling

Reach out to a mental health professional or addiction counsellor. Both government and private mental health services are available in Bangladesh.

Our Commitment

tk1991's Commitment

We are not just a gaming platform — we care about the long-term wellbeing of our players. We strictly follow the principles below.

  • Only individuals aged 21 or above may register — identity verification is mandatory.
  • Once a self-exclusion request is received, the account is deactivated as quickly as possible.
  • No assistance is given to a person whose account has been closed to open a new account.
  • Responsible gaming messages are included in promotional communications.
  • Players who seek support are treated with respect and sensitivity.
Detailed Guidelines

Habits for Healthy Gaming

Responsible gaming does not mean avoiding gaming — it means playing with awareness and within your own means. Following a few simple habits can make the gaming experience much more positive.

Set a budget first — allocate a portion of your monthly entertainment spending for gaming and do not go beyond that limit. When you win, set that money aside rather than putting it back into bets. Always keep the possibility of loss in mind — no betting strategy guarantees a win.

Before you play, ask yourself: are you playing for entertainment, or to escape some pressure or sadness? If the second reason is the main one, that is a concern. An online casino is not a solution to mental health problems.

Avoid placing bets when you are under the influence of alcohol or when you are tired. In those states, your ability to make decisions is reduced and you tend to take more risk than necessary. Take regular breaks while playing and focus on other activities away from the screen.

At tk1991, we try to be transparent about our platform. Our About Us page explains the values we work by and the steps we take to protect the interests of our players.

FAQ

Responsible Gaming FAQ

No. Self-exclusion only stops you from logging in and placing bets. Your wallet balance remains completely safe and can be withdrawn once the break period ends or by arranging it through live chat.

There are some common signs — borrowing money to play, hiding it from family, being unable to stop placing bets, placing larger bets to recover losses. Read the warning signs section on this page carefully — if more than one point applies to you, it is better to seek help.

When you request it via live chat, the support team completes the process as quickly as possible. A temporary break often takes effect immediately. For permanent closure, the account is deactivated after identity verification is complete.

Identity is verified at registration using national ID card or passport details. Anyone under 21 cannot pass the verification process. Additionally, if inconsistencies are found in identity information, the account is placed on temporary hold.

Change your password immediately and report the matter via live chat. Our team will review recent account activity and help put additional security measures in place if needed.

For a temporary break, there is an option to reactivate the account after the set period ends — but this does not happen automatically; you will need to submit a reactivation request and go through a verification process. After a permanent self-exclusion, re-registration is not possible.